EXCLUSIVE SRC EVENT
AI in the Wild:
The Leadership Dinner Exchange
A private executive dining experience for CX, Operations,
and WFM leaders navigating the future of work.
DALLAS TX | SEPTEMBER 08,2026 | 6:30 PM CDT
What leaders should expect
AI In The Wild is an invitation-only dinner exchange where senior leaders sit down — no slides, no pitches, no vendors performing — and talk about what's actually happening inside their organizations right now.
✓ Peer-to-peer conversations — with leaders navigating the same shift you are
✓ Executive-level dialogue — strategic, not tactical
✓ No pitches. No fluff. — this isn't a webinar dressed up in a suit
THE EXPERIENCE
What we talk about at the table
🔹 Work Redesign
AI isn't just automating tasks. It's redrawing the lines of what work is, who does it, and how teams are structured around it. Leaders at the table are quietly rethinking roles, headcount models, and what "productivity" even means in an AI-augmented operation.
🔹 The Capacity Illusion
Most organizations think they know their capacity. They don't. AI is exposing the gap between what teams appear able to handle and what they can actually deliver under real demand — and what that means for staffing, planning, and the promises you're making to customers.
🔹 The Visibility Gap
You can't manage what you can't see. AI is widening the divide between organizations with true operational visibility and those running on dashboards that look impressive but explain nothing. This is a conversation about what real visibility looks like in the AI era.
Who belongs at this table
⚙️
CX Leaders
responsible for operational performance and customer experience strategy
⚙️
Operations Executives
navigating scale, complexity, and workforce transformation
⚙️
WFM Leaders
rethinking planning, capacity, and the shape of the function itself
⚙️
Senior leaders
whose decisions today determine whether AI amplifies their operation — or exposes it
A Glimpse of AI in the Wild
Real conversations. Real use cases. Real operational impact.
