EXCLUSIVE SRC EVENT
AI in the Wild:
Private Dinner for CX & Operations Leaders
Cut through the hype and explore how AI is truly impacting
workforce strategy and customer experience. An invite-only evening
of peer discussion, practical insights, and elevated dining.
LONDON | May 11, 2026 | 6:00 PM BST
Hosted by The WFM Peopleâhelping leaders operationalize AI in real environments.
This Dinner Is for Leaders
Facing Real Operational Pressure
Youâll get the most value from this experience if youâre:
⢠Trying to apply AI within workforce or CX operationsâbut unsure where it actually fits
⢠Being asked to improve efficiency without adding headcount
⢠Tired of AI conversations that lack real operational context
This is an invite-only event. Submissions are
reviewed to ensure a high-value peer experience.
THE EXPERIENCE
An Evening Designed for
Real Conversations on AI
This is more than a dinnerâitâs a curated experience for leaders navigating how AI fits into real-world operations. Set in an intimate environment, the evening is designed to foster honest conversation, shared challenges, and practical insight.
Join a select group of peers to exchange real use cases, challenge assumptions, and gain practical perspective on whatâs actually working in the field today.
Built for the Conversations That Matter
Focused discussions around the real challenges leaders face when applying AI in operations.
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Applying AI in Workforce Strategy
Understand where AI actually fits in forecasting, scheduling, and intraday operationsâbeyond theory.
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Driving Efficiency Without Adding Headcount
Explore how leaders are using AI to improve performance, reduce cost, and manage demand more effectively.
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Turning AI Into Real Operational Impact
Move beyond experimentation and learn how organizations are translating AI into measurable outcomes.
A Glimpse of AI in the Wild
Real conversations. Real use cases. Real operational impact.
