Helping Local Government Leaders Improve Citizen Experience Through Smarter Workforce Strategies
Join Juanita at LGPN to discuss how public sector organizations are improving service delivery, workforce planning, and operational performance through data-driven decision making.
Across local government, leaders are balancing rising citizen expectations, workforce challenges, and increasing demand for efficient service delivery.
During LGPN, join Juanita for a Summer 100 conversation focused on practical strategies that help public sector organizations improve workforce performance, strengthen operational planning, and deliver better outcomes for the communities they serve.
What You'll Explore During Your Meeting
🟢 Review your contact center phone data
🟢 Improving citizen service delivery
🟢 Workforce planning and operational efficiency
🟢 Forecasting and scheduling best practices
🟢 Opportunities to optimize contact centre performance
🟢 Practical recommendations and a strategic roadmap